Category Archives: Customer Care

Biscuits, juice and live music maketh a happy parker

  Secure Parking customers in Melbourne have been treated to complimentary nibbles and live music at various car parks around the CBD. Each Friday afternoon, at selected car parks in Melbourne, Secure Parking has organised pop-up music concerts featuring local musicians. Most recently, … Continue reading

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Secure Parking wins iconic City of Sydney parking site

Secure Parking has recently been successful in their bid to manage City of Sydney’s iconic Goulburn Street car park and took over operations of the site on September 1. The addition of this key city car park further strengthens Secure Parking’s relationship … Continue reading

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Caring for customers with cookies

This week, some of our Melbourne customers were treated to free cookies upon arrival at selected car parks in Melbourne CBD. On Monday 22nd and Tuesday 23rd August, customers at Parkade (55 Bourke Street) and Flindersgate (172 Flinders Street) car parks received … Continue reading

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Parking Rewards in Fortitude Valley

This morning we launched our new Valley Parking Rewards program with free Red Bull for all parkers. The Red Bull Wings Team set up a minibar in the lifts at McWhirters car park, kick starting Tuesday morning with a hit of Red Bull and music. … Continue reading

Posted in Brisbane, Customer Care | Leave a comment

Making it an EGGSellent Easter!

If you were hoping to avoid overindulging this Easter, you may have a tough time resisting the chocolate treats on offer at Secure Parking car parks. This Wednesday & Thursday, we’re giving the big bunny a hand by handing out Easter Eggs across … Continue reading

Posted in Brisbane, Customer Care, Melbourne, Sydney | 1 Comment

Melbourne customers enjoy Secure Fresh

Secure Parking customers in Melbourne today were supplied free water at selected car parks across the city. As part of our national customer care program, ’Secure Fresh’ water bottles were distributed at Flindersgate, Parkade, 114 Flinders St, 32 Flinders St, 340 Latrobe … Continue reading

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Customer care initatives kick off in Brisbane

This week, Secure Parking began the first of many new customer care initiatives planned for our car parks nationally. In Brisbane, free coffee was served up to parkers at Festival, Cathedral Square and 55 Little Edward St car parks. The turnout for the morning … Continue reading

Posted in Brisbane, Customer Care, Uncategorized | Leave a comment